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Our Reviews

Hear what homeowners say about Hampstead Pool & Spa.

“The crew was kind, courteous and professional throughout the entire experience. During the installation process, if I ever had questions or concerns, they always made themselves available to me. I ended up with a beautiful inground pool as well as a thorough education on how to properly care for and maintain it. Even after construction was completed, they’ve remained helpful, with the office staff and IT team responding to every contact. I highly recommend Hampstead pool and spa!!”

John Wolff

Via

“I love how they take the guess work out of maintaining a clean hot tub!

The chemicals and testing typically required is too confusing. Trying to distinguish changes in color on those dipsticks then deciphering how much of what chemical to add is bizarro world to me.

Now, all i have to do is take my water sample in and they tell me what to add and when.

Thank you so much!!”

J C.
Winnetka, Los Angeles, CA

Via

“Hampstead Pool & Spa has helped us with replacing needed parts and pool supplies. They’ve always been friendly and I appreciate their free water quality test while we wait.”

John H.
Raleigh, NC

Via

“Hampstead pool did a great job installing our pool on N Topsail. We also use them to open and close our pool for the season and they have been very prompt and thorough. Beautiful pool and we couldn’t be happier. As with everything else in a resort town, they were very busy with a lot of installs to complete so process was a bit slower than I hoped but the results were well worth the wait! They have been very responsive to any questions we have had as we are pool newbies.”

Wendy B.
Apex, NC

Via

“Our first experience renting a beach house with a pool and on our second night there, a tropical storm blew in and the pool ended up filled with sand. Emailed Hampstead Pools and he was there the same day and left our pool sparkling clean much to the delight of all the children (and adults) in the house. Fantastic service- thank you so much!”

Sharon C.
Penfield, NY

Via

“Great service knowledgeable personal and friendly staff”

Weyma Gonzalez

Via

“Hampstead pools is always so knowledgeable and helpful on what we need to help clear up and maintain our pool. I highly recommend them.”

Mozhdeh Strawderman

Via

“Excellent installation and continued service for several years… good people to work and deal with… pool is kept in good condition year-round… thank you”

Daniel Castelgrant Sr

Via

“They have kept all promises and righted a couple of boo-boos. No complaining, no arguing from them. First company in 3 years that kept their promise and delivered quality!! Thank you so much!!! Love our pool”

Kyna Kruger Rose

Via

“All is well… Sage does a great job and I will continue to keep your services… thank you..”

Dan C

Via

“Great service, Pat is very knowledgeable with the Pentair app”

Carl Ferland

Via

“The water in our hot tub was off, took in a sample to the store and within minutes had a recipe to get it straightened out and the correct products to do that and it’s good as new now will be going to them from here on out!”

Lindsay Hanning

Via

“There the best, and why is because they care they also take a lot of pride in their work masters at their trade”

Candice Nettell

Via

“Wonderful service and very knowledgeable. They took care of the problem and all is well. We are enjoying our pool!”

Robyn Davis

Via

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Hampstead Pool and Spa was amazing! They were professional, timely and provide top notch service! They installed our in-ground pool in a timely manner even with a few weather issues that delayed a few things. We could not be happier! Thank you!”

Brittany Frost

Via

Positive: Professionalism, Quality

“Thank you so much Joel and Ed for all your hard work to resurface the pool at Button’s Family Campground. IT LOOKS AMAZING! Your support with the new salt cell is also very appreciated!!”

Joyce Johnson

Via

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“I bring my water samples here and recently had them clean my pool! They’re always very nice, answer their phones, give great advice and are happy to help! The guy who cleaned our pool was polite, came right on time, and was quick! Pool looked great and was sparkling clean! Will definitely continue to use them as well as recommend them!”

JB

Via

Positive: Professionalism

“Very nice and professional. Very helpful as a new pool owner. I would highly recommend Hampstead Pool and Spa if you have any pool related needs!!! 5 Star for sure.”

James Lewis

Via

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Bought above ground pool. Everyone was friendly and very knowledgeable. Joel and Ed are top notch at installation, smooth and thorough. Would recommend to anyone looking to get a pool.”

Owen Kir8939

Via

Positive: Professionalism, Quality, Responsiveness, Value

“I purchased maintenance materials for my pool. I purchased my Nordic pool from Hampstead Pools. We love it. Hampstead Pools was quick to help when our pool was vandalized. They secured new parts and installed them for us. Very happy customer!”

Charlie Wade

Via

Positive: Professionalism, Quality

“This is my first pool. Andrea and Carla are very helpful. Andrea’s knowledge has made my pool experience an easy transition. Would definitely recommend.”

Faustina McLean

Via

“The new owners are awesome. Don’t waste your time shopping other pool stores. Start with the best in Wilmington at Hampstead Pools. They are always there when we need them and have taken care of us every step of the way. Thank you to their entire staff!”

Dale Becker

Via

“Hampstead pools did the initial installation of our pool and we have been satisfied with quality and after sales service”

Patricia Sturm

Via

Positive: Professionalism, Quality, Value

“They are very knowledgeable, professional, and friendly. They have always helped me to solve any water quality issues.”

Frank k

Via

Positive: Professionalism, Punctuality, Responsiveness

“We purchased a pool from them and had it installed by them, from the sales through the installation they were upfront and honest. They even told us they weren’t the cheapest, but the quality and service was outstanding. We are very happy with them”

Brian Sudol

Via

“They were helpful in getting our hot tub ready to use. Knowledgeable in chemicals and set up.”

Me X

Via

“I went in inquiring about a repair to side panel (that was less than 8” from house) on hot tub that we did not purchase from them. The place we purchased from wanted to charge a total of $800 to come out and move 12” and then come back to move tub back 12” after it was repaired (couldn’t be done at same time but same crew installed it).

This company took care of our needs and more. We will only purchase our chemicals from them. No need to go into to Wilmington.”

Kim O’Quinn

Via

“Had product recommended and step by step instructions on how to use”

Wendy Stoudenmire

Via

Positive: Professionalism, Quality

“I’m from out of town and stopped in on a whim hoping they would have the pool chemicals we typically use. Our local pool store stopped selling them and it seemed everywhere online was out of stock. The staff was friendly and very helpful and knowledgeable and had me on my way in no time.”

Robyn Swinson

Via

Positive: Professionalism

“Hampstead pools is always very helpful in all our above ground pool needs. They help clear any of our water issues and are very helpful and informative.”

Mozhdeh Strawderman

Via

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Excellent experience!! The service was friendly and professional. Our above ground pool looks and runs great. Would highly recommend.”

Mandy Hughes

Via

Positive: Professionalism, Punctuality, Responsiveness

“We had an issue with our pool being cloudy, we tried everything. We visited the store several times, each time Andrea and the girls were patient and offered several ideas on how to fix our problem. We called to have an opening done to see if that would help and they said they would have the owner Joel come and assess our problem. He came and within a few minutes told us what the issue was and instructed us what to do and assured us it was an easy fix. A few days later our pool was crystal clear and Joel returned to vacuum the debris. Our pool water is beautiful blue and crystal clear. Joel at no time tried to get us to buy any additional products and answer many questions from me and my family. We will definitely return to the store for all our products and will be having them install our built-in pool next year! Thank you for all your hard work and patience.”

Donna Infranco

Via

Positive: Professionalism, Quality, Value

“Very helpful and knowledgeable staff.”

Chris Lukas

Via

Positive: Professionalism, Quality, Responsiveness

“They did an excellent job. Pat was very knowledgeable, professional, helpful and friendly. The entire team is very responsive and on the ball. Highly recommend!”

Greg Viehman

Via

Positive: Professionalism

“They are the Best!!”

Bill Pelon

Via

Positive: Professionalism, Quality, Value

“Great place to get supplies!!”

Michelle Cornett

Via

Positive: Professionalism, Quality, Value

“The guys are very helpful and look to really help you find the best solution for your wants, needs and budget.”

Troy Vasos

Via

“Always good service. Knowledgeable help is worth a lot.”

Mike Nadeau

Via

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“They went above and beyond to help me find parts for an older pool, I would highly recommend to anyone with pool needs. Very knowledgeable and professional!!”

Sherri Gossett

Via

“Very nice and very helpful. Great job!”

Paul Andrews

Via

“Couldn’t be happier with the service we have received so far. We called during the 4th of July holiday after purchasing a new home with a big green pool. Amber was sweet and reassuring the whole conversation. She was able to set up a meeting around my schedule and turn our big green mile into a beautiful blue Oasis with a week, all during the busy holiday week. If you’re looking for peace of mind and a company that instantly makes you feel valued Hampstead Pool Spa & Patio should be your only call!!!!”

Jasmine Cates

Via

“Best pool company out there. I would build another in with them in a heartbeat.”

Kari Acker

Via

“Go see Dan get your dream pool today”

Christian Arvay

Via

Positive: Professionalism

“They are very helpful and pleasant”

Peter Collura

Via

“Did a great job with designing and installing our pool. More importantly, the store employees are so helpful and knowledgeable when there’s a problem.”

Sharon Griffith

Via

“Fantastic service and quality work! I would absolutely recommend for all pool and spa services.”

Laurie Henderson

Via

“They have time to look up even though the most obscure part from an aging spa. Knowledgeable courteous and professional.”

Michael Young

Via

“Knowledgeable people they are always willing to talk you through each step to get your pool water to perfect conditions!”

Charlene Gallaghet

Via

“My favorite pool store”

Dale Becker

Via

“Wendy was TERRIC to work with. We had a bit of a problem with our above ground pool when it was installed last year and she said she would make it right which we decided to wait to fix until this year. She made sure our pool was repaired correctly by 2 outstanding installers. We would recommend Wendy and Hampstead Pool, Spa & Patio to anyone looking for a pool.

Thank you Wendy!”

Melody Hankins

Via

“Great customer service with extremely friendly employees and great new owners. Highly recommend”

Blitzburgh87

Via

“Excellent knowledge and service.”

Cyril Rice

Via

“Simply the best!! When one gives a budget and honors it, navigates through the treacherous CAMA process, is on time with everything promised and then follows through with first-class service it is a sight to behold. And I was fortunate enough to be the client.”

Peter Ruggiero

Via

“I had an issue with my chlorine levels not raising enough no matter how much I put in it. They tested my water and gave me product to fix the issue. I had a chlorine reading within just a few hours.”

Amy Carroll

Via

“Great attitude and vibe on a stormy Saturday afternoon…good service and knowledge! Thanks for being open!”

Martin Evans

Via

“Very knowledgeable of pool water chemistry, clear instructions … good results”

Tammy Orr

Via

“TM was very helpful and very knowledgeable in her recommendations.

Thanks Hampstead Pool”

Anetha

Via

“Great experience great staff”

Rusty Stewart

Via

“I couldn’t have been happier than I was either service and quality of work I received from Hampstead pool and spa. The staff was friendly, knowledgeable and helpful.”

John Wolff

Via